Belfius Direct Mobile

Belfius

Bringing mobile banking to a higher level

With iCapps as technical partner, the Belfius Mobile and Tablet apps have earned high scores on both the App Store and Google Play

Belfius Mobile: always in tune with the latest trends

Belfius Bank is one of the leading bank institutes in Belgium. With iCapps as their technical partner, Belfius is constantly optimizing and extending the Direct Mobile Banking app on iPhone and iPad, as well as the Android smartphone and tablet apps. iCapps is part of Belfius’ mobile development team, that is in charge of updating and optimizing existing features, adding new features and redesigning the apps to make it even more user-friendly. With 1000 new app users every day and a 99% user satisfaction, there is no actually need to do this, but Belfius is very serious about staying up to speed with the latest trends and technical evolutions.

Putting our experience to work: iCapps as trusted advisor

In our role as technical partner, we are constantly keeping an eye at room for improvement and advising Belfius on relevant updates and optimizations. Features like logging in through touch ID or the Today Extension for iPhone (that is also available on the login screen in the Android app) are a great example of our advisory efforts. Of course we also collaborate in actually developing these new features, updating existing features and optimizing the apps in every possible way.

Triggering Belfius’ management with innovation workshops

iCapps’ and Belfius’ partnership goes further than this. Through innovation workshops, our digital specialists share their experience and expertise with the Belfius management, and we don’t just mean CTO’s. A truly innovative approach only works if everyone is on board. We translate trends like React, Internet of Things and chatbots to the context of the customer to make them see how they can adopt them and extract real business value.

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