Care
Your product is ready for take-off and you're eager to share it with the world. But before you decide to launch your product into the market, you’re probably wondering how to promote it, how to fix possible problems or hiccups, how to set up and complete updates, … and so on. We feel you, it ain’t that easy.
A tailored answer to any need
icapps care is available for mobile apps, web apps, API layers, and back-end solutions. We work in a 3rd line service and 8h/5d regime, we help you to maintain your digital product, keep it compatible with the latest updates, implement new features, ... you name it, we make it happen. If you want us to help you successfully market your digital product, you can rely on our (digital) marketing services as well.
A lot of options, as you can see. To help you find the right fit for your needs, we divided our services into 3 different packages; Run, Excel, Improve.
Keep your digital product up and running at all times, without hiccups. Our Run package provides the care your product needs to serve your customers with a great user experience at all times. By monitoring your digital product and by providing a proactive OS functional screening, we make sure you and your users can enjoy your application anytime, anywhere. We’ve got you covered!
- Tailor made service desk
- Personalized service desk portal
- Proactive functional OS/Browser Screening
- Proactive monitoring
Treat your product with that little extra care it deserves. With our Improve package, we cover your basic needs to keep your application on track, plus we’ll keep an eye on possible improvements. Through analyzing your users’ behavior in the application, we suggest changes and possible new features to keep your digital product future-proof and on top of its game.
This package includes:
- Run package +
- Proactive Functional OS/Browser Fixing
- Proactive Visual OS/Browser screening
- API Monitoring
- Analytics & Dashboards
Handle your top-notch product with some well-deserved state-of-the-art care. This package answers all your needs to keep your application future-proof. It's completely custom, fine-tuned to your companies’ and your users’ needs. We’ll provide strategic roadmaps and extended analytics that will give you a clear view of the impact of your digital product. And we’ll show you how your product can excel in the future.
- Improve Package +
- Proactive Visual OS/ Browser Fixing
- Extended Analytics
- Strategic Roadmaps
Operating System and Browser Compatibility
Before new mobile OS versions (e.g. iOS 14) or web browser versions become available to the public, we perform excessive testing on the compatibility of your platform, fix potential issues and make sure the new version is available before the new OS/browser version is available to the public.
icapps Care is available for mobile apps, web apps, API layers, and back-end systems.
Analytics & Dashboards
To get the most out of your digital product, integrating analytics is vital. How are your users engaging with your product? Are the business objectives met? For Mobile apps, how well is your mobile app being found in the stores, and how effective is that presence to turn visitors into users?
By integrating Analytics into your Digital Product, we can answer these questions. We will have the ability to assess your platform based on objective data. By doing so we can we can give well-informed advice on how to optimize your Digital Product for better use, and assist you with Strategic Product Roadmaps, data-based recommendations etc.
Marketing
We can help you create a marketing and communication plan to successfully launch your digital product into the market. We can elevate the launch of your product with the right digital marketing ads, an A to Z branding tailored to the look and feel of your product, the right tone of voice for your brand, a PR communication plan,... you name it, we handle it. This package will be set up according to your needs and desires.