e-book

How digital tools are redefining customer engagement in the Energy Industry.

Nicolas Van der Wee ,
Yorick Salden

In today's digital landscape, energy providers connect with their customers through various channels, such as email, web portals, and especially mobile apps. As digital strategists, our goal is to transform these interactions into more engaging and empowering experiences.

While many energy apps currently focus on displaying data like energy usage, invoices, and contract details, there's a bigger opportunity. By blending cutting-edge technology with insights from user psychology, energy providers can evolve these apps into powerful energy management tools that not only inform but actively help users optimize their energy consumption. This shift enhances the user experience and supports energy providers in their digital transformation journey.

In this e-book, we share our vision and insights.