What is the European Accessibility Act (EAA)?
The European Accessibility Act is a directive that requires companies to make certain digital and physical services accessible for people with disabilities. This includes:
Online shops and e-commerce platforms
Banking apps and ATMs
Public transport services (air, rail, bus, boat)
Digital communication tools
Streaming platforms, TV, and e-books
Emergency service tools
If you operate in one of these sectors, your business must meet accessibility requirements by June 2025.
5 steps to comply with the European Accessibility Act
Making your services compliant may feel overwhelming, but these 5 steps will help you get started:
1. Apply the European Accessibility Standard (EN 301 549)
This standard outlines accessibility requirements for ICT products and services. It’s based on the WCAG 2.1 guidelines — which many digital teams are already familiar with.
2. Audit your digital products
Run a full accessibility audit on your website, app, or digital platform. This helps you identify gaps and prioritize what to improve.
3. Publish an accessibility statement
Every business must create an accessibility statement that explains how its services meet the legal standards.
4. Train your team on accessibility
Everyone involved in creating digital products — from developers to designers to content creators — should understand accessibility principles. Organize regular training sessions to keep your team up to date.
5. Make accessibility a long-term habit
Accessibility is never “done.” Regularly test your platforms, gather user feedback, and improve continuously. Embed accessibility into your workflows and development cycles.
Why digital accessibility is good for business
Meeting the EAA requirements isn't just a legal necessity — it's also a wise business decision.
Avoid legal risk: Fines and legal consequences are real if you don’t comply.
Reach more users: Over 1 in 6 people worldwide has a disability. Accessibility expands your market.
Boost your brand: Inclusive products demonstrate innovation, responsibility, and care.
